Reed in Partnership have just completed the latest round of
Evaluation of Service across all of our employability and skills
contracts. We received some really useful feedback from our Members
and Learners and will use this information to make any suggested
improvements and publicise the success of the programmes.
"I have thoroughly enjoyed working with Reed in
Partnership, and have found all of the knowledge and support they
have given me, to be very very useful and interesting. I am also a
lot more confident now, about looking for, and sustaining
We had some very positive feedback, especially when we compare
ourselves to the satisfaction rates for other public
services as published in the Customer Satisfaction in the UK
"The service I am provided with is above and
beyond what I was expecting"
The report produced by the Institute of Customer Service, showed
that we scored on average 20% higher than other national public
services, with 94% of Member or Learners indicating that they would
recommend us to friends.
"Reed is a very friendly environment, where you
are not judged or put down, and the atmosphere is very
Understanding the challenges facing young jobseekers download PDF