Andrew's Story

Andrew 2

A new start for Andrew: working again after two and a half years

Our ESF Work Routes programme in Coventry has helped local man Andrew into his first paid job in two and a half years.

Work Routes offers local people free, one-to-one employment support - from in-house skills training and interview practice, to financial assistance with child care, interview clothes and travel.

The programme is for people who are experiencing difficulties in entering employment due to reasons such as disability, health concerns, lone parenthood and lack of qualifications.

Andrew, 52, from Coventry, had been out of work for two and a half years, after being forced to give up his previous job to take care of his sick mother, before she passed away.

"When my mum died, I was really depressed", said Andrew. "I had six months on sickness benefits and I lost a lot of confidence".

Andrew's Work Routes Adviser, Tricia Chung, wanted to do everything she could to help him re-enter work:

"Andrew is an inspiration", she said. "To look at his resilience and his motivation to want to get up and do it for himself was absolutely fantastic, and I admired his get up and go attitude from the very first day."

Tricia helped Andrew with his CV, job applications and interview practice, before he was offered a customer services role which he is looking forward to:

"I'm looking forward to getting back into regular work - it doesn't look good having a two and a half year gap on your CV".

Work Routes is set to support more than 1000 unemployed people in Coventry and Warwickshire over a three year period.

As well as helping people into employment, Work Routes continues to support participants even once they have secured a job. Each participant is also given exclusive access to a free health and wellbeing service, designed to support them in other areas of life, such as diet, health, lifestyle and anxiety.

If you are over 18 and currently unemployed, visit to sign up.

Work Routes is delivered in partnership with the Department for Work and Pensions and funded the European Social Fund.