A single mum to six year old Ella, Katie Roo, 32, from Leeds,
had struggled to find work that fit around her daughter's school
"It's been extremely difficult", said Katie. "I'd been going to
interviews, and nothing worked out too well."
After being referred to Work Routes by the Job Centre, Katie was
assigned a personal Employment Adviser - Kelly - who supported her
with every aspect of her job search:
"I was really excited the Jobcentre put me forward
to come here. I didn't expect Work Routes to be as helpful as it
said Katie, who is due to start her new job as a care assistant
"I suffer a little bit from anxiety, and I am dyslexic, so I
sometimes need help with certain things. Kelly has been really
supportive: helping me put things down properly in my CV, filling
in lots of forms - things that I might sometimes put off a little
bit; she really pushes me in the right direction. I'm extremely
proud that I came."
Katie's new employer is Care and Share Associates (CASA) - an
organisation providing in-home health and social care.
"I've not properly started yet as I'm going for a course next
week to prepare me - it's about food handling and health and safety
- basically they are upskilling me with all the social care
elements before I start."
Katie is looking forward to the positive changes that her new
job will have for her and Ella:
"I'm a little bit nervous because I haven't been to work in such
a long time, so it's all new to me. But I love helping people, so
I'm sure it will be fine!
"I'm just really pleased, and I'm going to try my best to make
this work - it's very flexible hours so should be able to fit
"This job will give me and my daughter more
freedom to be able to do nice things together, rather than
struggling with benefits."