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  From contact centre to care coordination: what comes next for digital health?

  Insights from the Health & Care Summit 2026

  8 Oct 2026

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  Creating lasting impact for people and communities

  The publication of our latest Impact Report shows what can be achieved when public services are designed around people

  6 Oct 2026

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  Why inclusion matters more than ever in the age of the AI contact centre

  How to build environments where every individual can excel

  5 Feb 2026

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  RM6295 Outsourced Services framework award

  Delivering outstanding customer service

  17 Oct 2025